Delivery & Returns

At EasyBub, we keep delivery simple, reliable, and stress-free - because we know parents already have enough to think about.

Delivery

Delivery is a flat fee of £7.50 per order, with most items sent via DPD on a fast, tracked service. In many cases, we can ship a pram together with several accessories in one box for convenience. If your order weighs more than 20kg, we may need to split it into two parcels - but don’t worry, we’ll always let you know in advance.

Delivery typically takes 1–3 working days, and you’ll receive tracking details as soon as your order is on its way so you know exactly when to expect it. To avoid disappointment, we recommend booking early, especially during busy travel seasons.

If you’re not home when DPD attempts delivery, they’ll send you a message with simple rebooking options, so you can easily choose a new time that works for you.

Returns 

Returns from mainland UK are completely free of charge. At the end of your rental period, simply book your return through our returns portal. Once booked, you’ll receive clear instructions on how to prepare and hand back your items. As soon as your return reaches us, we’ll send you a confirmation email so you know it’s safely back with us.

And of course, if you ever need help with delivery or returns, our team is always here to assist, just drop us a line at hello@easybub.co.uk